Beyond their financial results, companies must now demonstrate their added value for society based on key performance indicators (KPI). The task is not easy – How can we determine which indicators and targets are the best and measurable over time? How can we ensure that they provide relevant information and add value for stakeholders? CSR approaches and reporting methods are constantly evolving: continuous improvement process, change-oriented management tools, innovation sources… This panel will lay out a few of the trends and experiences observed so that your company can assess what really counts and derive actual benefit!